Commitment Policy
Project Delivery Commitment
- NinjaDevs aims to provide a detailed project proposal and timeline within 48 hours of your discovery call.
- We commit to starting development within 5–10 business days of receiving your signed agreement and deposit (subject to scope confirmation).
Refund Policy
- Refunds are available within 14 days of project commencement if you are not satisfied with our initial deliverables.
- To request a refund, please contact us at info@ninjadevs.co.uk.
- Refunds will be issued using the original payment method minus any agreed setup or design fees already incurred.
Accepted Payment Methods
We accept the following cards:
- VISA
- MasterCard
- American Express
All payments are securely processed via Stripe. NinjaDevs does not store payment information on our servers.
Cancellation Policy
- Cancellations are accepted before development begins.
- A full refund of any deposit will be issued if cancelled prior to kick-off.
- Please notify us as soon as possible at info@ninjadevs.co.uk to process your cancellation.
Service Descriptions
NinjaDevs is a UK-based website and custom app development company. We deliver bespoke websites, web applications, mobile apps, and full digital solutions tailored to your business requirements.
Contact Us
For any questions regarding our commitment policy, refunds, cancellations, or other matters:
Email: info@ninjadevs.co.uk
Privacy & Security
- NinjaDevs fully complies with UK GDPR and all applicable data privacy laws.
- Our Privacy Policy → outlines how we collect, use, and protect your information.
- Our website uses HTTPS and industry-leading security measures.
Promotions and Discounts
- Any promotions or discounts are clearly disclosed with full terms at the time of offer.
- For inquiries about current offers, contact info@ninjadevs.co.uk.
By using NinjaDevs.co.uk, you agree to this Commitment Policy.
NinjaDevs reserves the right to update this policy at any time.